Frequently Asked Questions
Have a question related to our window, door, siding, and deck services? Well, we’ve got an answer. Check out the FAQs below or contact us today for more information!
Do you offer financing?
For all of our services, we offer financing through Sunlight Financial to help alleviate the monetary pressure of your replacements, installations, or repairs. Feel free to contact us today for more information regarding our financing options.
Is there a warranty on your products?
You can enjoy peace of mind knowing that all our products are protected by a warranty. For more information, feel free to contact us.
Who is in charge of obtaining the building permit?
We will handle all the fees and paperwork necessary to obtain a building permit for your project.
How do I schedule services?
To schedule an installation, replacement, or repair, simply fill out our form with as much information as you can. Someone from our team will then get in touch with you to give you a free estimate, discuss options, and schedule services.
When is the best time of year to replace or install my windows or doors?
There is no “best” time of year to replace your windows or doors—we offer year-round window and door installation and replacement services and can ensure that any projects scheduled in the wintertime will be completed in a way that minimizes cold and mess while maximizing your comfort.
What types of windows do you offer?
We offer a wide range of options including picture windows, double-hung windows, casement/awning windows, storm windows, bay windows, and sliding windows. All our windows offer ample natural light, ventilation, and a touch of elegance while still being extremely customizable, making it easy to meet your project specifications.
How can I tell if my windows need to be replaced?
If you’re experiencing cold drafts, high energy bills, condensation or frost on the panes or sills, damaged seals, or are having difficulty opening and closing your windows, it may be time for your windows to be replaced.
How long do window installations typically take?
Depending on the size of your house and the kind of windows being installed, installation typically takes only one day.
How can I prepare my home for window installation?
To prepare for a window installation, we ask that you remove any furniture, decorations, or wall hangings around the window area. If possible, try to clear a path for installers to come and go inside your home.
Are your windows energy-efficient?
All of our window options are energy-efficient, which means that you get to enjoy all the comforts and cost-saving benefits associated with increased insulation.
What types of doors do you offer?
We offer a wide range of options including entry doors, patio doors, and storm doors. Whatever your door needs, we’ve got you covered with an array of choices that offer security, durability, and curb appeal.
How can I tell if my doors need to be replaced?
If you’re experiencing cold drafts, sagging, misalignment, rot, cracking, difficulty opening or closing your door, or increased noise, it may be a sign that your doors need to be replaced.
How long do door installations typically take?
Depending on the type of door and the condition of the frame, installations typically take around four hours.
How can I prepare my home for a door installation?
To prepare for a door installation, we ask that you move any furniture or obstructions out of the way to ensure a clear pathway to the door. If there are any curtains or blinds around the door, please remove those as well.
What type of deck services do you offer?
We offer deck-building services for those interested in a sturdy, practical, and attractive addition to their home, as well as deck repair services to help homeowners rejuvenate their deck to the original beauty and functionality it once had when it was new.
How can I tell if my deck needs to be replaced?
If you’re noticing cracking or warping, big gaps between boards, corroded hardware, wobbly railings, collapsing steps, or visible insect damage, it may be time to get your deck replaced.
How long does a deck installation typically take?
Depending on the size and complexity of the deck, installation typically takes one week.
How can I prepare my yard for a deck installation?
To prepare for a deck installation, we ask that you make sure your yard is cleaned up. Move any patio furniture or yard decorations away from the designated workspace, and try and remove any debris like dog poop or leaves from your grass.
What types of siding do you offer?
We offer three main siding options to choose from: vinyl, LP SmartSide, and Hardie Board siding. When you contact us for a free estimate, we can help you figure out what siding will be best for your unique project and budget needs.
How can I tell if my siding needs to be replaced?
If you’re noticing that your siding is cracking, sagging, warping, separating at the seams, or missing pieces, or if there are signs of moisture appearing inside your home or behind the siding, it may be time for a replacement.
Does all my siding need to be replaced?
No, all your siding does not need to be replaced, especially if the issue affects only a small portion of it. However, depending on the type of siding you have and the size of the problem area, it can be difficult to match the color and weathering, so in some instances, it’s easier to just replace all of the siding for aesthetic purposes.
Does siding installation affect the interior of my house?
Depending on your home and the type of siding being installed, you may notice your walls shaking or rattling during the process. While this alone won’t cause any damage, it can cause hanging objects to potentially move around and fall. We recommend removing any fragile items or anything not well secured.